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About Us

About Us

Robot Wonderland was formed in early 2009 with a purpose of passing the benefits of the robotic technologies from generation to generation. The robotic information exchange network will provide entertainment to robotic enthusiasts and great learning to children. It features weekly updates covering the latest news from around the globe on key topics for robotic technologies.

 

Customer Policy

Misty Robots Return Policy

Customer can return within 60 days from the purchasing date with $150 restocking fee.  The product will be returned to manufacturing service center.  Shipping information and RMA obtaining procedure will be provided when the request is made. Please visit our Contact page for any inquiry.

Warranty

Misty Robotics One-Year Limited Warranty:

This Misty II, as supplied and distributed by Misty Robotics and delivered new, in the original carton to the original purchaser, is warrantied by Misty Robotics to the original purchaser against manufacturing defects in materials and workmanship for a period of one (1) year.

 

Each product will have lines indicate whether the product is returnable or not with example below:
This product is returnable within 7 days
Read full return policy (this links to the return and refund policies page. It can be a popup when customer hove the mouse pointer above the first line or just a static line)
These lines can be placed under the product price with double line spaces.

Return and Refund Policies

Products sold at Robot Wonderland have a limited refund policy or no-refund depending on the category of the products as described below:

1.Returnable products within 7 days should be unused, un-opened and in the original product packing box. Request for returning the unused product must be within 7 days from the purchased date. Please visit the Contact Us page to submit the request. The product will be refunded with product purchased price, tax but without the shipping cost. Customer also is responsible for the shipping cost to return the product. This policy is applicable for most of physical products.

2.Returnable products within 60 days and with restocking fees specified per product will be returned to the manufacturer in the original product packing box. The returning product must be still in good condition without damages. Manufacturing defect is covered by the product warranty. Refund amount will be the purchased price less the restocking fee, without tax and shipping cost. Customer also is responsible for the shipping cost to return the product. This policy is applicable for most of physical products of more expensive robots.

3.Non-returnable products cannot be returned nor refunded. These products are sold as is and final. This policy is applicable for all of software, robot programming software, robot repairs and services. This policy also is applicable for clearance, promotional and very low-cost physical products.

For EULA : Click Here

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